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Hmm, We Can’t Reach This Page Error in Edge Windows 10 Fix

We Can't Reach This Page Error in Edge
Written by Mathew Jackson

Hmm, We Can’t Reach This Page Error in Edge Windows 10 Fix

Microsoft edge is a new browser that was launched by Microsoft recently with Windows 10. It is an improvised version of Internet Explorer, which created a lot of issues for Windows users previously. It contains certain unique features. However, certain issues pose an obstruction even in the newest version.

One of these issues is when Microsoft edge not Connecting to the internet then you will find the words “Hmm, we can’t reach this page” This restricts the users from viewing some web pages. When this problem occurs, it is relevant only to Microsoft edge and web pages open in the other browsers such as Google Chrome and Mozilla firefox easily. There might be multiple reasons causing Microsoft edge won’t connect. At times, the DNS client service must have stopped out of nowhere, the proxy settings might be wrong, and VPN settings, Antivirus, or firewall settings might also pose as obstructions. Below is a list of well-known solutions for Hmm, We Can’t Reach This Page Error.

How to Fix Hmm, We Can’t Reach This Page Error in Microsoft Edge Windows 10?

#1 Run Network adapter- troubleshooter

Hmm, We Can’t Reach This Page Error in Microsoft Edge

Hmm, We Can’t Reach This Page Error in Microsoft Edge

The Windows 10 package includes an inbuilt troubleshooting tool that detects and fixes network and internet-related troubles. So, it is necessary to check the network adapter once before moving further with the ‘Hmm, we can’t reach this page error’ windows 10. Open Windows Troubleshooting from the Start menu and type Troubleshooting. You can now run the troubleshooting tool by choosing it from the search results. On the left side, select “View all” to pick “network adapter” from all the available troubleshooting tools.

Troubleshoot : Hmm, We Can’t Reach This Page Error in Microsoft Edge in Windows 10

Troubleshoot : Hmm, We Can’t Reach This Page Error in Microsoft Edge in Windows 10

This option will display the Network Adapter Troubleshooting screen. Select Next. Step-by-step guidance will automatically be provided. After the job is done, restart the window and open Microsoft Edge to check if the webpage is now loading. If it is, then the error is sorted. Otherwise, follow the next step.

#2 Check the proxy settings

The proxy settings, at times, might be changed without your knowledge by malware viruses. The changed proxy settings might be the reason behind hmm, we can’t reach this page in Microsoft edge. So, check your proxy settings by following the below steps.

From the start menu, open settings and then network and internet. From the bottom left side, select proxy. Here, turn on Automatically detect settings and turn off the setup script. Save the changes and try reconnecting to the internet. Check if the problem still persists. If yes, then go ahead with the next step.

#3 Change DNS Server addresses

Changing the DNS server addresses is proved to be the most efficient solution. At times, the local IPS may itself provide its own DNS to the users. If the problem lies with the DNS address, it is caused due to issues like no internet access. You could use one of the most popular public DNS services such as Google DNS, Level 3 etc. Follow the steps listed below.

Press Win+R and in the run dialogue box in windows 10, type ncpa.cpl and click Ok. This would display Network Connections Window and there, right click on the network adapter that you’re currently using and then open properties under Ethernet properties window. Double click on Internet Protocol Version 4(TCP/IPV4). Try using the following DNS server addresses by entering the following values:

  • Preferred DNS server:
  • Alternate DNS server:

After this step, click ok to save the changes and then clear the DNS cache. You can do this by opening the command prompt and typing ipconfig/flushdns. After you’re done, open Edge and check if the Hmm, We Can’t Reach This Page Error in Microsoft Edge persists. If yes, check out the next step.

#4 Restart Windows DNS Client Service

When the DNS address is not the issue, then you should check if the DNS client service Windows 10 is running properly. The DNS client service is an essential factor to ensure smooth internet connectivity. This is an ongoing process, which could be probably turned off by mistake. If it’s already on, then restart it. If it’s not on, then enable it. First, open a command prompt and type the following commands one by one.

  • Net stop dnscache – This will stop the DNS Client service.
  • Net start dnscache- This will start the DNS Client service.

After this, quit the command prompt and restart Windows 10. It will enable the DNS Client and Fix Hmm, We Can’t Reach This Page Error in Microsoft Edge.

#5 Disable security programs temporarily

Security programs can be in the way of smooth internet connectivity at times. So, you can try disabling these security programs temporarily. If the solution works, then the problem would no longer exist. If these security programs are the issue, then delete them permanently and go for an alternative.

#6 Modify your network connection type

Modifying your network connection type can solve a lot of problems regarding connectivity. Follow the given steps and change your network type from public to private.

Press win+R and in the subsequent window, type Regedit and select ok. From the registry window, navigate to HKLM/Software/Microsoft/WindowsNT/Currentversion/Networklist/Profiles.

Here, you should be able to find and pick your current network connection. Its name can be found under the description. After finding the name, select it and open the category DWORD. The data value must be set as 1 for private, 0 for the public, and 2 for domain network. Click ok and then close the registry window. For the changes to be effective, you must restart your system.

#7 Reset the default settings in the edge browser

Hmm, We Can’t Reach This Page Error in Edge Browser Windows 10

Hmm, We Can’t Reach This Page Error in Edge Browser Windows 10

This is the last solution to fix Hmm, we can’t reach this page error. First of all, close Microsoft edge. Open task manager, right-click on Edge, and select end task. Then, close the task manager window. Open This PC and under View, select Hidden items. Now you can see all the hidden files. Then, navigate to C:\Users\UserName\AppData\Local\Packages.

When you find the package Microsoft_MicrosoftEdge_8wekyb3d8bbwe , right-click and select properties. Under the General tab, go for attributes and then uncheck the read-only check box. Click Apply to make the changes. Click ok when the next screen appears and again right-click on the package Microsoft_MicrosoftEdge_8wekyb3d8bbwe, press delete, and close it. Now, you have to register Microsoft Edge again by opening Windows PowerShell and typing Powershell in the start search. Right click and run as administrator. Select yes in the next step. Once the power shell opens, type in this command to re-install the edge browser.

Get-AppXPackage-AllUsers-Name Microsoft.MicrosoftEdge| Foreach {Add-AppxPackage-DisableDevelopmentMode- Register *$($_.InstallLocation)\AppXManifest.xml*-Verbose}

After this, you’ll receive a success message.

These are the most common methods to Fix Hmm we can’t reach this page error in Microsoft Edge in Windows 10. Try them out. Hope they work.

Originally posted 2022-08-20 18:53:30.

About the author

Mathew Jackson

Freelance Writer, Blogger, Online marketer, Immigration Expert.

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